A customer experience outsourcing company will lay off 169 employees at its Greenville location later this year, according to a notice filed with the state Commerce Department.

Convergys Corp. serves the automotive, communications, financial services, health care, insurance, retail, technology, utilities and travel and hospitality industries.

The WARN notice states that the 169 employees is a worst-case situation number as the company will try to move qualified employees to open positions in other programs. Additionally, it says that Convergys is maintaining its presence in the area with other programs.

According to the notice, company leaders are trying to sell the space it is closing to other clients and will do its best to move qualified employees to open positions at the company in a different program.

The company is permanently closing one of its client programs located at the Greenville Contact Center at 1130 Sugg Parkway.

Cincinnati-based Convergys gave notice of its intentions to close the client program on Feb. 9, and the closure is expected on April 15. The company is also laying off 175 workers outside of St. Louis, according to a St. Louis Post-Dispatch story.

The company is having its fourth quarter 2016 conference call on Feb. 23 at 9 a.m. The company’s third quarter results were disappointing with earnings per share of 36 cents, down from 55 cents in the prior quarter.

According to the company website, there are 174 open positions that one can apply to in various locations in the U.S., as well as many others around the world.

This notice was filed pursuant to the Worker Adjustment and Retraining Notification (WARN) Act, which must be filed 60 days in advance of a plant closing that affects more than 50 employees in a 30-day period or a mass layoff of at least 500 employees or between 50-499 employees if they make up at least one-third of the employer’s workforce.

A list of large layoffs in North Carolina in recent months can be found here.