Sears Holdings will be closing its call center facility in High Point and laying off 325 workers starting in January 2017, according to a notice filed to the state Commerce Department.
The layoff’s at Sears Holdings’ 921 Eastchester Dr. location will begin on Jan. 2 and be completed by Feb. 10. The facility will permanently close on Feb. 24, according to a Worker Adjustment and Retraining Notification Act (WARN) notice, which companies must file when they make mass layoffs.
Among the positions being eliminated are 89 telephone sales advisors, 142 total protection agreement advisors, 21 resolution specialists, 16 customer advocates, 13 data entry clerks and many other people from various positions at the facility.
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